Money transfer

Website & Mobile application

Costless money transfer.
Pay bills, buy phone credit and much more for a beneficiary from a distance.

Context

Full concept & creation

Moods is a start up offering a costless money transfer service to abroad countries.
A first website was already made, it was necessary to re-work it, in order to improve the design, optimize it, bring usability, and convert clients.

My role
Insight, concept & creation

Full project from A to Z: working on the user’s journey and admin part, data’s analysis to give ergonomics & functional recommendations.
Elaborate the design, create prototypes and proceed with user’s tests, working by iteration, closely with the development team.

Insights & ideation

Insights & ideation

Insights were collected via user’s tests, mostly guerrilla testing, feeds back from users on phone call. We used to follow the bugs on the website to understand where people were quitting or meeting a problems, in order to fit them as fast as possible.

Conception
Wireframe: login page
Two choices: scroll down to discover the full service or start profiling and make the first money transfer.

Wireframe: Profilage

Start profiling to make the first money transfer. Fill up details & choose the shops, the type of transfer needed and the beneficiary.
Wireframe: purchase Tunnel
Select a type of purchase, the amount, the devise and finalize your order and by the time your account member
Wireframe: purchase Tunnel
Select the beneficiary or several, and select the most suitable shop, the closest to the beneficiary and the type of ticket to be sent as phone code.
Wireframe : Secure payment process

Fill up bank details, in the secured area and received code on the mobile phone to finalize secured payment.